This is certainly an attempt to get people to switch to the new MyPerks program. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Giant Eagle reviews & complaints. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. Overpriced! The associate said to go ahead. He said he was sorry and didn't even know they were closed down?? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Here clients can delve deep into delicious meals, and taste. Companies can ask for reviews via automatic invitations. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. Cross contamination can and does happen. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. The butchers are LAZY! I said I would write to Ms. Laura Karet about this. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Piss off! The cherry turnovers had no cherries in them. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. Look at your competition! That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. I mostly shop at giant eagle for gift cards to earn fuel back. Most customers were really nice and then there were some that you just lose faith in humanity from. They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. It goes against our guidelines to offer incentives for reviews. are fuel perks now state secrets? The other guy behind counter was rude also. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Get the food ad on the mailers. Then I called. The quality control of your produce does not exceed healthy expectations by your customers. File a complaint. Giant Eagle, Inc. Diesel Mechanic Review. You're always welcome here Plus no sorry nothing. Giant Eagle reviews & complaints. 54% of Giant Eagle employees are women, while 46% are men. HIGHEST PRICES ANY WHERE! I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. She then just said rudely, take it up with customer complaint or something like that which was very insincere. Working for curbside sucked. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. thanks for the listen. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Your Rochester bakery dept ruined my 6year old sons birthday and the disappointment and cries that came from him when I told him he wasnt going to get the cake he picked out. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. AND i understand some giant eagle's are charging for those bags! I then went to the customer service desk and asked for a manager. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. I was very upset. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Thank you. Please update the website to indicate when a service is not available during regular business hours. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. I did so and spoke with 3 representatives and opened up a case. I have been in the consumer rating business for many years and never seen it as bad as this before. So they make you think you must buy 4, but no, only one is enough. The kitchen manager was the cashier. You can use the phone app to let them know you are on your way. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. It always smells bad. You've lost sight of customer service. Very truly yours,Giant EagleClaims Department. We would like to apologize for the consumers experience at the Stelzer location. Don't catch until I get home. Very abrasive. This did not just happen, it's been over 3 years now. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. She didn't know how to remove it. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. The company even offers refills for pet medication. On pick up on Dec17 prices increased. Pros. So i am very confused and frustrated. Rude staff I will write and call to everyone I can to let them know how horribly I was treated. He blewup at me " i was just trying to help" i said in a very rude way! 38 complaints closed in the last 12 months. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. 2412 customer reviews of Giant Eagle. Desired outcome: (being the thing that will keep me out of the store.a cashier was as sick as a dog. Our partners at the Trib said the move has Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. I did in multiple. So they keep putting out thinking it's fixed. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. We pulled up behind a car and waited 20 minutes! Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. This is actually about an experience my mother had with Giant Eagle. Procedure is simple and painless and the staff is ALWAYS pleasant. The service has always been rude, but now they have become even worse. She was rude and said nothing. 3. I myself do not expect compensation back but for sake of others health this was unacceptable by any means! As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. Share your photos and videos with others to prove the truth of your words. UPDATE: The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. Out of 477 Giant Eagle employee reviews, 70% were positive. And the person who answered was named Morgan, a female. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. This was about 6:30pm. this item is currently being modified/updated by the task: derive . I went to get a replacement today and it was almost $200. It's more of an inconvenience than a convenience. Wasn't willing to help and nor was her co-worker Sandy. Please update the website to indicate when a service is not available during regular business hours. The next best thing would be some sort of response just so I know you are aware of my issue. Table of Contents show. ***** *******. I purchased chicken salad Giant Eagle last night, 9-28-18. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! You have cost me money and inconvenienced me, look at what it is your dispensing before you end up dispensing a drug that might cause injury or death, take the time to see what's being prescribed. Jason (Columbia US) Their produce is always rotten. No courtesy phone call from this pharmacy to even tell me of this change whatsoever. I suggest that customers avoid this location as long as this individual is working here. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. I ordered my food and got my receipt. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. I also work for a pharmacy in the area for 5 years. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. Toggle navigation ctMobi - Find a local buinsess in your area. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. The digital coupons are not customer friendly. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Job Work/Life Balance Kitchen employees told me to go to cashier to have it removed. The organic section isn't huge at this store. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. I even told her i had to get out of my vehicle with a new diagnosed spine issue, of which i was there trying to get my first prescription, and had to wave the 6 cars behind me that the drive thru was closed. Or does that all fall on computers today? Something needs done. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Category Food & Beverages. Help even if you are not a cashier, you work for GetGo! The rudeness of store associate and unwillingness to help. Pay for this replacement part that your car wash broke. It's already been renovated so I guess bringing back products that are no longer sold. Poor quality produce for the price Your loosing your customer base. Your answers will help us bring you a fresher, friendlier and more convenient experience every time you shop. Giant Eagle, Inc. I think i talked to a team lead? This is right after Christmas. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. It is very challenging to get answers from customer service. X . 1. Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Some of my articles are about CX (customer experience) and leadership. Learn how the rating is calculated 1 complaint. Desired outcome: Desired outcome: Desired outcome: I've never been treated so poorly by the Mgr. And who in the hell can even see tiny print on the smartphone. At Giant Eagle, our Refrigeration Technicians are at the heart of keeping every supermarket, GetGo and warehouse running smoothly and coolly by ensuring the HVAC, food and beverage equipment, soda machines, and so many other pieces of equipment are running efficiently. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. Giant Eagle refused and told me to contact Columbia. Decided to give GE another chance only to be disappointed again. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. Goodbye big bird your history. Get go in Washington PA on Wylie ave.. They were VERY rude to say the least, there was no need for it. Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. She acted as though I was trying to do something bad. As I cant see how I am the only person experiencing this problem. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Learn how the rating is calculated 1 complaint. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . More or less told tough. And having them in the store? Thank you. I was told i needed to spend $30 in 1 trip. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Terrible Terrible Terrible. For that, Im lucky! The public deserves better than the service that GE provides. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! Giant Eagle has 37,000 employees. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. She said too bad, you need to wear a mask or we can't check you out. This is unacceptable. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. And bugs. Other customers heard this and couldn't believe it either. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. I went today 6-2-2021, asked for short ribs. Getgo employee do not have lunch break in 2 years.
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