https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. You name it they have it. Always go with your gut feeling! Who's crazy enough to start this website? I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! There is no any information about this second line of financing. On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. This is IMPORTANT! Who is ED Magedson - Founder, Ripoff Report. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. I spoke with substitute manager for that day Ray Kandahari. Its HIS car, not mine. Was sold a car with a bad engine! 2 months ago. The Merlex Auto Group Way. Absolutely incredible!!! Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. This was not what was discussed. which was weird because I dropped of the car. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Unlawful and unprofessional. On April 3, 2018 I got a bill and welcome letter from Ally Financing. we have that vehicle on the lot and come and talk to Jessie. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. I could not eat, walk, think. 235 Reviews. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. We've either got it - or we can get it. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. They told us the car moved to another dealership. Bait and switch tactics, not one car pictured I was interested in was available. There I was told that car needed a new engine! On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. I agreed. I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. Each time, I was told someone just put a deposit down on that, They consistently and systematically advertise cars that they sold months ago showing a low price on the add to draw you in, once you are there, th, They have the best inventory of lux cars. REBUTTAL BOX They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. 1105 N Glebe Rd Arlington, VA 22201. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They assured me that they would rectify any issues and disappear when time to do so! Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. All Dealer Home Services must comply with state or local ordinances. I was scared that they will break my doors, windows and home stuff. Easy, done. This guy is one of the absolute worst i have seen and I used to train new hires for sales. I got congratulations on the purchase from SETAYESH INC. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. FRAUD ALERT:. BBB reports on known marketplace practices. And of course, they tried to up sale me another auto on the lot. Come Jan2022 job reopened so I started to use car frequently. They have the best inventory of lux cars. Why Ripoff Report will not release author information! Also he said that the total due is about $27,000. BBB Business Profiles may not be reproduced for sales or promotional purposes. He knew nothing about the car so i should have known he knew nothing about anything else either. The manager Walter prepared Purchase Documents set. There was a problem with your loan.". The Federal Trade Commission and the State of Illinois are taking action against Napleton, a large, multistate auto dealer group based in Illinois, for sneaking illegal junk fees for unwanted "add-ons" onto customers' bills and for discriminating against Black consumers by charging them more for financing. Merlex Auto Group. Communicates outside of dealer hours!! Latest check. Search job openings at Unique Auto Import. I got a Certificate of Title to my name issued on March 27, 2018 I was ill after this event for 5 weeks. 4. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. We purchased a car from MERLEX 2 Weeks ago! The manager of Ally financial said that I should pay, otherwise they will apply a late fee. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Sales. In the original write up they said that the car ran perfectly. Merlex Auto Group. There are no page 1 and page 2 of the Buyer Contract. Should they have been honest? I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. The cherry on top is the wash and detail they provide as you are preparing your paper work. 235 Reviews. One of the best Used Car Dealers, Automotive business at 1105 N Glebe Rd, Arlington VA, 22201 United States. BBB Business Profiles are subject to change at any time. NEVER!!! Who's crazy enough to start this website? The case status is Other. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. I called them. He then asked us to drop off the car at his personal mechanic for him to diagnose. Upon arriving at the dealership, the scene was a little chaotic and unorganized. Hamilton Ontario, Aaron Blumenfeld Joanna Blumenfeld, Leon Blumenfeld, Stephen Gross, Michael Lax, Joshua Dias, Michael Harari, their Barbados companies Panama Verde Inc, Panama Azure Inc, and their Panamanian companies Chirican Development Corp, Panama Verde Chica Bay SA, Inmobiliaria Quebromar SA, Boca Chica Hills 1 SA, Eco Geo Co Inc. Failure to pay due wage, failure to pay residential constructions management fee(two houses), Denying employees social security protection and labor rights, breaking arbitrarily four valid commercial contracts, unfair dismissal. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Ass Fks, Stay Away! After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. Check reviews anywhere about this place! That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. I visited dealership MerlexAutoGroup. Great deal done. They said that everything was already discussed and I should just sign what was discussed. Sales: (703) 685-9312. He said no way. Website. High End Used Car Sales. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Arlington. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. This business is unclaimed. For more specific results for "merlex-auto-group". I have bought over 20 cars in the last 18 years. THIS IS FRAUD! I contacted "Walter" who quickly asked "when can i come in? Wasted a trip out to Arlington. I guess I was supposed to do HIS job for him. MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. Trash. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Be kind to yourself and spend your hard earned money elsewhere. 10 stars!!! Sadly, the first salesperson advised me that the vehicle was sold the next day. It looked brand new being a used car and all of the customer service reps handled me very well. I asked to provide me with absent pages in my Purchase Documents set. Price of the car is $14,966. Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. All rights reserved. N/A. Domain Created. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Established in 2014. Merlex Auto Group. Ford F150 was advertised at $24,277. Some of the employees are rude and not helpful. Dealer said they would call back when the car was back, and never called back. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Cancellation and Refund Policy, Privacy Policy, and Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. :$6K . Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. Grow your business. after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. RUN. DO NOT PURCHASE A CAR FROM HERE! Employer est. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Bully there way in and steal your home. Error in sending request, please try again. Server location. This is the best way to manage and repair your business reputation. #1 Luxury Auto Dealer in the Washington, DC Area! All rights reserved. Dont click on those slick Ads! Merlex Auto Group Sales Position. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. And the best part of all, documents in their CrowdSourced Library are FREE. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Very informative. Ripoff Report has an exclusive license to this report. I had a wonderful experience purchasing my used vehicle. He ordered Walii to move his car, he was clearly upset that he was caught in a lie! He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. They told us the car was on the lot, but upon arrival, the car was no longer at their location. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. Corporate Advocacy Business Remediation and Customer Satisfaction Program. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I submitted an application to police. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Corporate Advocacy Business Remediation and Customer Satisfaction Program. I was told the truck "was in the shop" to get a sun roof motor replaced. I informed her, ok but was waiting to hear back from the sales person. 1105 N Glebe Rd, Arlington, Virginia 22201. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. We inform our customers with the most accurate information we have at the time. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. All business will get complaints. On the sale sticker of the car was a disclaimer " As Is" RED FLAG!!! All business will get complaints. 1105 N Glebe Rd Arlington, VA 22201. Flew in two days later from Georgia. Completely Shady, especially Ray the owner. Sales hours: 10:00am to 8:00pm. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! There is a very scary word "balloon on the 3-rd page of the Buyer Contract. I returned home by my car. There is no any information about the financing by Pentagon Credit Union. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Car dealership. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. February 2022 check engine light comes on again. 5. All rights reserved. 1. if you can, stay away from these frauds! Don't waste your time! How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! 6. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Get a Kelley Blue Book instant cash offer. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. The process was stress free and pleasant. 185 were here. He said, he cant. As a matter of policy, BBB does not endorse any product, service or business. "Mike" told me that they no longer wanted to do business with me. Merlex needs to apply this principle!!!! I drove far to get the vehicle I wanted. Please DO NOT patronize this business. So now Im paying for car thats just parked! I have text messages as proof!! Arlington, VA 22201. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. (703) 214-3598. pay could be better. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. He told me yes! BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. How those businesses take care of those complaints is what separates good businesses from the rest. I purchased a car from here 2 DAYS ago! Consumers want to see how a business took care of business. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! You are absolutely right that we should have done a better job of following up with you properly. 5 hours later I received a random text from a different sales rep asking how my test drive went. We left negative reviews of our experience. He then texts me "if i am having any problems, contact the salesman! The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. Specialties: High End Used Car Sales. Verify to immediately update business information, respond to reviews, and more! As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. I ha ve never met Walii before this day! When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. 1105 N Glebe Rd, Arlington, Virginia 22201. 192 were here. I was looking for a pre owned vehicle with low mileage. The posting time indicated is Arizona local time. who took it far and beyond to make sure I left satisfied. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. That's the way you make sales and retain satisfied customers!!!!! He couldn't talk then so I got a return call 5 or 6 hours later. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Public Records Policy. Dont trust this dealer! Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Child safety. Compare pay for popular roles and read about the team's work-life balance. Very unorganized and fake professional. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! The owner Ray should NOT BE TRUSTED. View all hours. Dominate search results. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy.
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